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Old 09-17-13, 03:29 PM
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Lex_Giorgio
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Default Sewell Lexus

Those of you that have ordered from them, did you get hit with any custom fees?

My order is $120, so I'm hoping I avoid it or get really low fees.
Old 09-18-13, 06:27 AM
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StraySheep
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Originally Posted by GeorgeR
Those of you that have ordered from them, did you get hit with any custom fees?

My order is $120, so I'm hoping I avoid it or get really low fees.
Depends which shipping company is used to ship your order.

If it's USPS, then you pay GST/PST + $5.00 handling.
If it's UPS or Fedex, you pay GST/PST + brokage fee (For $120 value, probably around $30, you can check in their website) + GST on brokerage fee.

Also from my previous 2 personal experience ordering from Sewell Lexus in the US, they also short ship. Both times, I had items missing and I had to chase for a month before I get a refund.
Old 09-18-13, 07:24 AM
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xZhongChen
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I think Sewell only ships by UPS.

For instance, on a F-Sport Sway bar, the shipping alone is half the cost of the item. Definately not worth it IMO unless you do massive orders
Old 09-18-13, 08:08 AM
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rL-gT
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Been ordering from Sewell for the past 3 years and Ive never had any brokerage charges.
Old 09-18-13, 06:03 PM
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They're shipping the items with FedEx. I'll post updates once the items arrive.
Old 09-23-13, 05:35 PM
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Update:

I placed the order on September 16th for $120 (It's not much, but it is cheaper than buying locally). I chose the regular ground shipping, which is with FedEx. (Not the expensive one that avoids custom fees.)

I received my parts on September 23rd, no damages and more importantly everything that I ordered was there and are the correct items.

No custom fees as of yet, unless theirs a hidden bill that I don't know about from FedEx.
Old 09-24-13, 01:42 PM
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Fedex sends you the bill usually 2 weeks after.
UPS makes you pay on the spot before they will drop off the item.

I am guessing Fedex will probably send you a bill for about $50 for brokerage fees and taxes based on your $120 value.

Let me know if I guessed right.


By the way, my past 2 buying experience with Sewell had missing items in the shippment. Had to follow up for about a month before Sewell issued a refund.
But I will still buy from them again because they have the best genuine Lexus parts price I can find in North America.

Last edited by StraySheep; 09-24-13 at 01:46 PM.
Old 09-24-13, 02:40 PM
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Originally Posted by StraySheep
Fedex sends you the bill usually 2 weeks after.
UPS makes you pay on the spot before they will drop off the item.

I am guessing Fedex will probably send you a bill for about $50 for brokerage fees and taxes based on your $120 value.

Let me know if I guessed right.


By the way, my past 2 buying experience with Sewell had missing items in the shippment. Had to follow up for about a month before Sewell issued a refund.
But I will still buy from them again because they have the best genuine Lexus parts price I can find in North America.
This! When I ordered a lip for my other car FedUp sent a bill about two weeks later.

On top of the Customs charge Fedex charged me an amount equal to the customs amount because they "paid the charges on my behalf." I called them on this and they said to create an account and give the account number to the seller so if there are customs charges they will bill to the account and I won't incur any additional charges from them.
Old 09-24-13, 04:28 PM
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They ship by FedEx only, no ups
If u go with the more expensive shipping it's guaranteed nothing at door
If u go with cheaper shipping depends sometimes u get lucky and not get charged but most times u will get hit with an invoice 2-3 weeks after your stuff arrive
Old 09-25-13, 09:26 PM
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Those of you that have got billed 2-3 weeks alter, were the custom fees the same as what Sewell was going to charge?
Old 09-26-13, 11:52 AM
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The last time i ordered parts from the US, it was via UPS. Once I had my tracking number, I called UPS immediately and told them I would clear the package through customs myself. It's a little time consuming but worth it if you want to save on brokerage fees.
Old 10-07-13, 05:21 PM
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I have not received any custom fees yet from Sewell but I do not want to jinx it! Fingers crossed it will stay that way...
Old 10-27-13, 05:30 PM
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I got my custom fees in the mail on Friday for this order. $18 for an order of $120. It still worked out cheaper to get it online, so overall, I'm happy.
Old 10-28-13, 09:46 AM
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I just checked online and they give you the option to have international shipping including duties and taxes.
Old 10-28-13, 03:58 PM
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Originally Posted by allicedout
I just checked online and they give you the option to have international shipping including duties and taxes.
Sewell wanted $48.90 extra to cover the custom fees. My custom fees came up to $17.79.


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